Shipping Policy
Order Processing
All orders are processed and dispatched within 1–2 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Times
Once dispatched, orders typically arrive within 7–12 business days for international destinations. Delivery times are estimates and may vary depending on your location, local customs processing, and carrier conditions. These factors are outside our control, so exact delivery dates cannot be guaranteed.
Order Tracking
After your order ships, you'll receive a confirmation email containing a tracking number so you can follow your package every step of the way.
Shipping Rates
Shipping costs are calculated at checkout based on your destination and order details. [Add your rates or free shipping threshold here — e.g., "Free shipping on all orders over $X."]
Customs, Duties & Taxes
Some international orders may incur customs fees, import duties, or taxes charged by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Lost or Delayed Orders
If your order hasn't arrived within the estimated time frame, please reach out to us at [your support email] and we'll do our best to resolve the issue quickly.
Address Accuracy
Please ensure your shipping address is correct at checkout. We cannot be held responsible for orders delivered to an incorrectly entered address.